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By accepting the use of Solo Buceo service, you are accepting the following terms:
• 50% deposit upon reservation, 50% balance due upon your arrival at the marina. (Cash or credit card)
• 100% refund will be given if a tour is cancelled due to bad weather, and we are unable to accommodate you before the end of your trip.
• NO REFUDS FOR NO SHOW.
• There are no refunds for no sightings, only a transfer date
• Cancelations made due to medical reasons, if cancelled within 24 hours, are entitled to a non-refundable transfer date. (you have to show us your medical certificate)
• 100% refund will be given if a tour cancelation is made with 48 hours of scheduled tour.
*ADDITIONAL TERMS AND CANCELLATION POLICIES *
SOLO BUCEO offers this special "*direct on-line price*", which is lower than the price that you will find at Solo Buceo marina's front desk, and lower than travel agencies and tour operator prices because there is no middle man and you are booking in advance. We also offer 100% refunds for cancellations made within 48 hours of your tour, just for booking with us directly. To enjoy this price, all reservation must be made with at least one week in advance. At that time a 50% deposit must be made via Pay Pal. Balance is due before departing on a tour.
Weather patterns: The dive trips and water activities are subject to sea and weather condition, following guidelines set by Mexican Navy and Coast Guards who make their determinations to ensure not only your safety, but the crew and vessels too. Keep in mind that September, October and November are considered hurricane months. January, February and March are northeaster months.
Sightings: Seasonal tours such as Whale shark, Sail-fish, and Bull shark tours are nature based and therefore on occasions we may not have a sighting, in which case a non-transferable and non-refundable repeat tour is offered on the next available tour date.
Plan ahead: We suggest that plan ahead and give your-self time to re-schedule for these unlikely events.
Minimum Requirements: Towards the end of the seasons, this tour requires a minimum number of passengers to operate. There is a possibility that the tour may be canceled after confirmation if there are not enough passengers to meet requirements. In the event of this occurring, you will be provided the option to take the tour on an alternative date or receive a 100% refund.
Package Rates: If a diving package or diving course is booked, and then cancelled at any point prior to completing the package or course, then the dives will be charged at full price instead of package rates.
Solo Buceo and its Staff reserve the right to refuse service to anyone at any point with no reimbursement, for example in someone displays signs of intoxication or any other condition that will threaten their safety, or the safety of others.
Some days this year are already booked up! If you want to be guaranteed a tour don't wait till the last minute to book your tour.
If you have not heard back from us within a day or two, you may have a spam blocking software that may prevent us from communicating important information to you. Feel free to give us a call direct at tel. +52(998)8487070 9:00am to 5:00pm e-mail us with your questions and contact information at: email@example.com
Cell. 99-81-95-75-76. PIN. 2A14C5CA